We've arrived at the last edition of the Customer Service Carnivale for 2008! Thank you to everyone who have stuck with me through the transition to this new blog. I look forward to 2009 and all the exciting changes that are going to take place - not just in business, but in every aspect of our lives. 2008 was a bit of a challenge for many people, but I'm very optimistic that things will turn around for us ;)

There are some great submissions for this Customer Service Carnivale. I encourage you to soak up all the wisdom and leave a comment if there is an article that inspired you!

Learn all of the big customer service no-no's in Are You Alienating Customers From Your Online Business? Great examples!

If you're sending out holiday greeting cards to your customers, you should check out these tips about Holiday Greetings posted at Service Untitled.

Ah, we get another great story from Banquet Manager Heaven (or Hell!). Here are some lessons in communication: 9 Break-Out Rooms, They Won't Need Anything posted at So You Want To Be a Banquet Manager.... Also, what would you do about That Friggin' Chef?

Speaking of communication...Jeff McCall reminds us why communication is very important and offers some tips in It All Sounds Like Gobbledygook To Me!

Connecting with potential customers on the phone can seem nerve-wracking for some salespeople, so Gavin Ingham offers 7 tips for confident cold calling.

I love all the fun widgets and blog tools that you can use to gather feedback from customers. Michelle MacPhearson shares something she uses in her post, Easy Customer Feedback.

For companies that do have blogs, you should explain to your customers what a RSS subscription is. There are still many people out there who don't know that they can receive updates to your blog via a feed reader or email.

If you're thinking about purchasing the iPhone 3G, I recommend reading this article! Tony Huynh presents The iPhone 3G & AT&T Service Review posted at LimitlessUnits.com, saying, "Having owned and used the iPhone for several months now I feel I can make a much more accurate assessment of the device. First let's start with the awful customer service of AT&T..."

Have you started your New Year's resolutions yet? Do you want to improve your customer service in 2009? Here's a must read: Keep Your New Year's Resolutions posted at Potential 2 Success.

Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page. Also, just a little reminder...I post only submissions that are customer-service related!