Service Quote of the Week

Posted by Maria Palma | 12/29/2008 | | 2 comments »

"People who concentrate on giving good service always get more personal satisfaction as well as better business. How can we get better service? One way is by trying to see ourselves as others do." - Patricia Fripp

2 comments

  1. banquet manager // January 6, 2009 3:32 AM  

    This is my favorite:
    "Real integrity is doing the right thing, knowing that nobody’s going to know whether you did it or not."

    Oprah Winfrey

  2. Maria Palma // January 6, 2009 11:03 PM  

    Ahh, yes, that's a good one too. Gotta love Oprah ;)