Welcome to the Inauguration Edition of the Carnivale of Customer Service! I call it the "Inaugural Edition" because we have a few new contributors to the carnivale. They have been inaugurated into the "People to People" realm. Besides that, we're celebrating a new president this week in the U.S.!

Customer Service Stories
To kick off this edition, we have a great customer service story about Dish Network! Yes, a cable company gave great service - fancy that! Read the story that Praveen Puri shares: Joy of the Downsell.

Have you ever wondered what a day in the life of a banquet manager is like? Check out this story: My Lunch With the Blue Haired Ladies.

Jim reminds us why we love Disney in his story, Disney Matched An Offer It Didn’t Need To!

John Crickett shares some interesting thoughts (read the comments too!) in Selling A Business: Don’t Waste Your Money On Business Transfer Agents. John says "When you've decided to exit and you're selling your business, don't let poor customer service by business transfer agents put potential buyers off."

I love, love, love, love this story: Long, Black Gloves.

Wally Bock shares a great story about Lufthansa Airlines in Performance Culture. Wally says, "Customer service is not about slogans. Customer service is about actions."

Customer Service Tips
Service Untitled offers a simple, but very, very important customer service tip: Communicate Your Goals.

Bill Hogg shares a story about a recent hotel stay and offers some great tips for people in the hospitality management industry. Start by reading OMNI Charlottesville: Part 1 posted at Customer Service That Astonishes (It's a 3-part story).

Sharing your service philosophy with customers is important. This is the lesson learned in How To Make Your Day Care Stand Out And Be More Profitable!

Raymond offers an excellent, thorough Review Of EverBank Savings and Checking. Which reminds me...Are you checking the internet for reviews of your company's product or services?

Darry Kimball shares some lessons learned in My MLM Experience Part II- Working The Business. When you have your own business, you have to truly believe in your product or service to really be successful. Your customers can tell if you're passionate or not.

Thanks to everyone for sharing your stories and tips! If you submitted an article and you don't see it here, it's because I either had trouble accessing your site or I didn't believe the article was relevant to this carnivale.

Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.