Love you! on Flickr by AnaTomorrow many of us will be celebrating Valentine's Day - a day in which we share our love for that special someone in our life...or show love for our kids or friends...or maybe even our pets!

But how about showing love for customers?

What can you do to show love for the people who keep you in business? These are the people who support you so that you can have a comfortable life...

Remember that you don't have to do anything extravagant to show your love. It's the little things that count in customer service.

So, here are five unique ways to show love for your customers:

1) If your customer is into social networking such as Facebook or Twitter, send them a birthday shout-out on their profile.

2) If you have a database of customer information (the last time you contacted them, what they bought, their address, email, etc.), try to learn something new about them the next time you come in contact with them. Make sure to make note of it. Build a relationship beyond the "transaction". Maybe you could find out their favorite color, what they like to do on the weekends, or perhaps you could find out their pet's name.

The key thing here is to remember these important details about people. Then when you see them in the future, you could say, "I know you like the color blue. Let me show you these new items we got in your favorite color..."

3) Offer customers concierge services where they can drop off their dry-cleaning. The next time they come to your business, they can pick up their dry-cleaning...

4) Remember that your employees are (internal) customers too! You send Thank You cards to customers - why not give cards to employees as well?

5) Many businesses fire their customers. How about showing unconditional love?

And there you have it. Five ways to show love for customers!

What would you add to the list?

Photo Credit: Ana


VistaPrint Free Business Cards

0 comments