Welcome to the Customer Service Carnivale! Grab a cup of coffee, tea, (or glass of water!), sit back, relax, and check out these good reads...

Customer Service Stories

Banquet Manager shares Air Walls and The Cranky Customer posted at So You Want To Be a Banquet Manager....

Customer Service Reviews

And speaking of banks...Silicon Valley Blogger presents HSBC Direct Online Savings Account Review: With Free ATM Bank Card posted at The Digerati Life.

Customer Service Tips

Jim presents Would you bet on a duck to win a swimming contest? posted at B2B Rainmaker, saying, "There is a point where flexibility and volume of options can confuse a customer to the point of no decision. You can have so many options you appear to be a duck – you walk, swim, run, and fly — none of them world-class."

Adrian Ma presents 3 golden rules for designers posted at The Corpus Callosum. The golden rules can be applied to anyone in business though!

Anya Portnik presents The Sales Apprentice 2009: Sales training tips from the hit TV show, week 11, the interviews posted at Gavin Ingham.

Scott H offers very good business tips in 10 Economic and Business Pro Tips from World of Warcraft posted at College and Finance.

Want to know what makes good customer service reps stand out from the rest? Check out Think Positive, Think Success posted at Great Management.

Many of us like to bring our problems to work. If this describes you, read Customers Don't Care About... posted at So You Want To Be a Banquet Manager....

If you're thinking about applying for a customer service job or you're a manager who interviews potential candidates, you should check out Customer Service Interview - Questions and Answers posted at Job Interview Guide.

Tips For Consumers

The Smarter Wallet offers some good tips for consumers in The Truth About Bank Fees: What Your Bank May Be Hiding posted at The Smarter Wallet.

Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.