I believe in karma. You know the saying, “What goes around, comes around.” I’ve lived that philosophy for many years and I’ve seen it in action in my own business. I like to think of karma as a slight variation of the Golden Rule: Do unto others as you would like them to do unto you.

So when I heard the news about Amazon buying Zappos, the first thought that came to mind was, “That’s karma!”

Think about it. Zappos has built their whole business on providing exceptional customer service. They’ve invested the time and the money in making sure each and every customer is satisfied. Tony Hsieh, the CEO of Zappos, has created a company culture that promotes fun and creativity which in turn has produced a happier work environment.

And now the investment has paid off big time.

So, what are you doing today to increase your karma? Are you living by the Golden Rule in every interaction you have with someone else whether it be an employee, supplier, vendor or customer?

Read other perspectives of the Amazon-Zappos deal:

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