This edition of the Customer Service Carnivale is filled with plenty of excellent customer service tips. However, it's one thing to learn and know how to treat customers, but it's one thing to take action on what you've learned! Keep this in mind as you read all the great articles...
Have you ever asked the question, "Whatever happened to Customer Service?" Rachel Paul of The Viewspaper shares her thoughts - thoughts that I completely agree with.
I love these 10 Commandments of Customer Service GP offers in Commanding Customer Service.
As an online business owner, I can appreciate Alan Smith's post, Putting the Service back in Customer Service Part 1 of 4. He says, "Online business need to be in the practice of quality customer service. There are four simple things that you can do to improve your online service that will boost your business."
Peter Cantelo shares 10 Keys to a Fabulous Relationship with YOUR Customers: posted at vivavi.co.uk. I like the four magic words mentioned ;)
Deborah Brown asks How Do You Put Customers First?. Deborah is also seeking customer service stories to compile into an e-book. Make sure to read her post for details.
Wally Bock offers good tips for managers in How to wander effectively. Remember that good customer service starts with taking care of your internal customers.
If you're in search for a position in customer service, you may want to check out Customer Service Interview - Questions and Answers.
Here's a good lesson in communication from Lauren Bloom: Stay on good terms with potential plaintiffs.
And a customer service carnivale just isn't a carnivale without a rant from the Banquet Manager! Want to know what an overworked and under-appreciated Banquet Manager sounds like? Check this out: I'm NOT Gonna Open Your Damm Bottle Of Wine!
That concludes this edition. Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.
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Customer Service Carnivale: The Tips, Tips, and More Tips Edition
Posted by Maria Palma | 9/14/2009 | Customer Service Carnivale | 1 comments »
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Maria,
You're the best!
From,
The Banquet Manager