Step right on up for peanuts and popcorn! Yes, you're definitely in for a treat today as the Customer Service Carnivale is full of good stuff. Hopefully after celebrating National Customer Service Week last week you are revved up and inspired to take your business to the next level.
Let the show begin!
Customer Service Tips
Most of us don't like to deal with customer complaints, so Bill Hogg offers some excellent tips to deal with unhappy customers.
Love this step-by-step solution! World Class Customer Service - How To Handle Customer Complaints.
So you've gone from working one-on-one with customers to leading the people who work with customers. Find out how a new manager succeeds.
Steve C. shares good advice in What Your Customer Really Wants ? Lessons Learned From Taking Customer Support Calls. It's true, the talkative customers are the ones who make significant purchases!
Find out how to offer customer service the old-fashioned way...Actually, it's new fashion too!
Lauren Bloom wants to know: Is it ethical to haggle with your customers?
Not sure what questions to ask that potential hire? Check out Call Center Interview Questions and Answers: Call Center Interview Tips or Help Desk Interview Questions and Answers: IT, Computer and Analyst.
Here are some interesting thoughts about how to handle customers who want more of your time: Why some Internet Marketing experts will tell you no!
Are you blaming the recession for slow business? Find out how to recession proof your small business.
Customer Service Rants Stories.
For a chuckle, here's a story about The Time Traveler's Wife posted at Stuck Serving. Ah, the woes of being a waiter!
Have you ever walked into the store and been welcomed by a cutout cop warning that shoplifting won't be tolerated? Here's a great example of where customers are not wanted!
If you work in a call center, then you should probably think about Lance's rant: If One More Customer Service Representative Hangs Up the Phone...
Some of us like to complain about things to fellow coworkers without thinking about how it affects their stress levels. For example: "Don't Pitch About the Payroll". Obviously, the sales department is unaware of the Banquet Manager's stress level ;)
That concludes this edition. Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.
Customer Service Carnivale: The Rants and Tips Edition
Posted by Admin | 10/12/2009 | Customer Service Carnivale | 2 comments »
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Thank you very much for including me!
Thanks Maria.