All across the world the holiday season is the biggest shopping season of the year.  Despite the current economic situation, this year should probably be no different.  Although it's been said that less spending is predicted this holiday season, it's still important that customer service is top of mind so that you maximize each and every interaction with your customer.

I didn't go shopping on Black Friday because I was sick, so I can't share any thoughts on whether or not customer service has improved.  I will say, though, that I didn't hear any horror stories about customers being trampled or killed, so perhaps companies like Walmart have taken precautions to make holiday shopping safe for everyone. 

Dennis Snow offers a tip to improve service this holiday season in his post, What Can Your Business Learn From the Holiday Shopping Season? I also like Kevin Stirtz's Top Ten Ways Retailers Can Sell More This Holiday Season.

Both Dennis and Kevin share the idea of putting yourself in your customers shoes. All of us go shopping and we know how we want to be treated. Think about your personal standards of customer service and apply them to your own customers.  It all goes back to that Golden Rule:  Treat others like you want to be treated.  I recommend writing that Golden Rule down and posting it in a place where you see it everyday.  It's especially important now to be reminded of this while you're rushing around helping customers during the upcoming crazy shopping days!

Do you have any customer service tips to share for the holiday season?

Photo Credit:  Steven Depolo