Happy New Year and welcome to the Customer Service Carnivale's first edition of 2010!

This past weekend I thought about all that I'm grateful for... Being able to host this carnivale and to help spread the ideals of customer service is something I'm definitely grateful for. I'm grateful for all of you readers who help support this blog just by reading and implementing what you've learned.

I'm also grateful for all of you who contribute to this blog to make it a success!

And speaking of...let's get this carnivale started ;)

I'm a firm believer that you can't be successful in your job without being happy first. Customers don't like to be around unhappy people! Here's how you can connect to happiness at work.

You can make each customer feel special and unique by offering customized products. I agree, people do love customization.

I like this idea of creating Customer Service Standards and having each employee sign it.

Shaun Sayers says that "Inspection is dead!" What do you think? I believe that there is tremendous value in mystery shopping, but I'll save my thoughts for another post!

Here's a timely post for those that received gifts over the holidays: Understand Return Policy for Gifts. For business owners, this article may give you ideas on how to structure your own return policy.

This next post is indirectly related to customer service: What Makes a Good Team Leader? You need a good team leader who inspires people to want to do a good job serving customers, right?

Here's a story about Philhosting Company Ltd's after sales support...or should I say non-existent sales support?

That concludes this edition. Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.

If you'd like to host a future carnivale, contact me:  maria[at]people2peopleservice[dot]com