Welcome to the good mix edition of the Customer Service Carnivale! This edition has a another good mix of interesting posts from various customer service related topics. No matter what area of customer service you work in, there's something to learn from each of these submissions...

Are you applying for a position in customer service? The Job Interview and Career Guide blog has posted a sample Customer Service resume that can help you out if you're unsure about what to include.

Case Ernsting shares his first experience as a digital marketing intern and how transparency in social media can be both a gift and curse.

How do you collect from customers who owe you money while maintaining a good relationship with them? Julie Rains offers some great tips in How to Make Collection Calls That Keep Customer Relationships.

We like to think that all companies are ethical and honest, but in these days of the internet, it's just not true.  If you feel that a company has scammed you in any way, here are some tips on how to file a consumer complaint with the U.S. Federal Trade Commission (FTC).

Cheryl's post, Customer Service Is For Lawyers, Too, reminds me of a recent experience with my personal injury lawyer.  I think I need to send him this post!


That concludes this edition. Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.