Welcome to the Spring Fever edition of the Customer Service Carnivale!  I call it "Spring Fever" because I didn't get very many submissions due to my mistake of not announcing or scheduling a carnivale at my Blog Carnival page.  I ran into a bit of spring fever and it slipped my mind.  I apologize for that!   Perhaps it's good that we have less submissions because now you can read all of them ;)

(Internal) Customer Service Tips

• Deb Bixler presents Sales Consultant Training Recruiting. This article could be applied to those of you who are in charge of hiring and/or recruiting customer service associates.

• When you're done hiring new employees, you should then follow these steps to welcome your new employees.  After all, employees who feel welcome and comfortable in their new workplace are more likely to be welcoming towards customers!

• After you've hired and welcomed your new employee, you'll now need to know: How to Retain Employees – Ways for Retaining Good Employee

Customer Service News

Tom Cole presents New FCC Regulations to Protect Buyers in the Phone Card and Calling Card Industry

Thanks to all who contributed to this edition! Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.