Welcome to the Summer Edition of the Customer Service Carnivale. I hope all is well with you and your business!  Take some time out today to read all the great submissions I received for this edition.  If anything, they will inspire to take your customer service to the next level of success.  Enjoy :)

Heidi Miller shares her Top 5 Contact Center links: the customer experience battleground posted at Spoken Communications.

If you're a hiring manager in need of a new Help Desk person, consider these Help Desk Interview Questions and Answers: IT, Computer and Analyst posted at Job Interview Guide.

Every once in awhile we need to be reminded of the basics of customer service.  Charles Chua C K offers great reminders in All About Living with Life: Positive Customer Relationships – 10 Customer Care Tips posted at All About Living with Life. Charles also wrote another great post called H.E.A.R.T Way to Customer Care.

Everyone is talking about social media these days, and the MetaSpring Blog offers a great example of how the TV show "The Office" is using it to connect with their fans.  You have to read , The Office:  A Study in Social Media Success.

That concludes this edition. Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.