If you're looking for a job or meeting with a potential client, I highly recommend reading Erin Pavlina's post, How I Got Every Job I Ever Wanted. We could all take cues about how to interact with people and potential co-workers regardless of what your position is.
What are customers saying about your company online? If you don't know, you probably should read How to Manage Customer Reviews Online.
In today's information overloaded world, do you know if you're annoying your customers? Find out when marketing gets annoying.
The other day I called a company and the person who answered the phone rambled so quickly through her long script. That's why I'm glad there are articles like this for companies to read: Sample Business Telephone Script.
In order to be successful in business and influence people, you have to be a strong leader or have a mentor who inspires you. If you're looking for inspiration, check out 15 Inspiring Biographies for Aspiring Leaders.
Too often we judge customers by their outer appearance. I admit that I've done it in the past. This is a great story with a very good lesson: Harvard or Stanford.
That concludes this edition. Submit your blog article to the next edition of the customer service carnival via the submission form. Past posts and future hosts can be found on our blog carnival index page.
Thanks for this post. Sometimes I feel like I have a hard time with customer service, especially when the customer can be difficult. I just have to realize it will be worth it to keep them happy. Thanks for posting resources :)
-Kate