Welcome to the Spring Edition of the Customer Service Carnivale. Figuratively speaking, it's time do a little spring cleaning and make sure you're getting all of the dust bunnies cleaned out of your business so that you can serve your customers from a clean slate of energy and inspiration...

Customer Service Story

Our first article involves a story of fantastic customer support. This is a perfect example of phenomenal customer service that every single person in business can learn from. Reading this story made my day!

Customer Service Tips

How we relate to the people we work with has an effect on how we interact with customers. Internal customer service is just as important, if not more important, than external customer service. Here are tips for professionals to cope when there's trouble at the workplace.

Are you listening to your customers...or are you just hearing them? Find out the difference by reading Listening and Empathy by Will Edwards.

Customer Service Tools

Do you have an online support ticket system for your business? If you don't have the money to invest in expensive software, you may want to check out the osTicket software - it's free!

In today's technological, information-filled world, it can be a challenge to keep client's information organized. Here are 17 web applications that will help make you a better manager.

That concludes this edition. Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.