Thanks for stopping by for another Customer Service Carnivale! It's all about sharing customer service-related tips, tools, and resources to help keep your business customer-centric. I apologize that this edition is a day late. I had to travel yesterday to meet with a client and by the time I got back home, I was exhausted and completely forgot to publish this!

Without further ado...

How do you attract new customers to your business?  C.F. Jackson shares with us two simple ways to attracting new customers along with a couple tips on how to maintain communication with them.

We've all dealt with "tough customers".  You probably know the ones I'm talking about.   Daryl Drew shares his own perspective and step-by-step formula on how to handle tough customers. 

In the same vein of dealing with tough customers, there is the notion of solving their problems (or your company's problem - depending on how you look at it), so here are some effective ways to solve problems.

There are people in business who believe that public relations is separate from customer service, but I come from the philosophy that they are very much related.  If you need some brushing up on how PR works, check out these 50 up and coming public relations blogs.

Thanks to everyone who submitted an article for this edition!  I will be taking a two month hiatus from posting the carnivale, however, I will drop in every once in awhile to share some thoughts.  The next carnivale is scheduled for July 11, 2011.  To submit your customer service-related article, visit the Blog Carnival page.