As we head into the fall season and changes take place (Well, not quite fall in Southern California yet!), I believe it's always good to reevaluate your business to see if there are any changes that you can make to improve customer service. Maybe you can improve communication, improve employee appearance and attitude, or incorporate new systems that allow you to better assess customer needs. Whatever it is, you'll find many tips and ideas to ponder in this edition of the Customer Service Carnivale....

Communication is a key component when interacting with clients. One of the chief complaints that people have when doing business is the lack of communication. Charles Chua shares 12 Effective Ways to Communicate Productively

Are your employees representing your brand or business to the best of their ability? Seth Brink shares his story in Employee Appearance and Attitude Make a Difference

Have you thought about improving customer service through workshifting? Find out 7 Reasons to Embrace Workshifting.

Are you surveying your customers to find out more about them or if they're satisfied with your service? Get a closer look at how survey software can improve your customer service by reading Customer Service Survey Software.

You could have "The Best" product in the world or be "The Best" at what you do, but as you'll learn in this next article, Being Skilled is Not Enough.

That concludes this edition. Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.