I have a bone to pick with many of the banks in the U.S. (Who doesn’t, right?!) Although I’m sure there are a few really good banks out there with great customer service, my rant is targeted at those big banks that say customer service is their thing, but come to find out it’s all just lip service.

I’m tired of hearing about banks taking away homes from people who work so hard to pay their mortgage on time. I recently heard about a man who had been paying his mortgage for 20+ years, but because he got laid off and was unable to pay for a couple months, the bank foreclosed on the home. 20+ years of paying on time and the bank has no compassion for this man. Now he has to start all over and his good credit score is ruined.

The Occupy Wall Street movement has shed some light on the unscrupulous actions of the banks, but it’s up to each and every one of us to take some action to demand better service from the financial industry - like refusing to do business with them because of bad service. The only reason why these banks stay in business because people continue to do business with them.

I could sit here and rant all day about how the big banks have done us wrong, but that really will not get us anywhere. It's time for people to take action and send a message by choosing to do business with financial institutions that truly value customer service.

Photo Credit: David Shankbone