tag:blogger.com,1999:blog-3473743164086436209.post4013907307200675111..comments2010-09-08T19:31:40.057-07:00Comments on People To People Service: Customer Service Blog, Customer Service Tips: Small Business Marketing and Using Social Media to...Adminhttp://www.blogger.com/profile/13312421033720261560noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-3473743164086436209.post-17230160892510177722010-09-08T19:31:40.057-07:002010-09-08T19:31:40.057-07:00Social media is definitely a tool that can enhance...Social media is definitely a tool that can enhance the customer experience and get a good conversation started between customer and business. I recently blogged about this very subject and raised the point that social networking is today's technological word-of-mouth; it not only spreads quickly, but is persistent. Plus you can add real-time, or in the case of Twitter near-real-time communication through these media as well; they aren't just about static content.Amy Sheltonhttp://www.blogger.com/profile/09631106256572472002noreply@blogger.comtag:blogger.com,1999:blog-3473743164086436209.post-82574879007317977882010-06-07T00:01:21.057-07:002010-06-07T00:01:21.057-07:00social media definitly works, sence we established...social media definitly works, sence we established our twitter account<a href="http://www.nexus-insurance.net/testimonials/" rel="nofollow"> malpractice insurance</a> we have had an increased traffic to our siteAnonymousnoreply@blogger.com