tag:blogger.com,1999:blog-3473743164086436209.post51319060379470211..comments2010-04-02T00:14:12.266-07:00Adminhttp://www.blogger.com/profile/13312421033720261560noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-3473743164086436209.post-57168548379102215642010-04-01T14:39:44.026-07:002010-04-01T14:39:44.026-07:00The thing about Starbucks that gets me is that they brand themselves as &quot;an experience&quot; - the smells of brewing coffee, the comforting lighting, the colorful chalk, the happy baristas. And then they try to upsell me, and cross sell me on Via instant coffee (to brew at home) - or open up drive thrus. Now - how are any of those &quot;experiential&quot; in any positive sense? There&#39;s a brand identity crisis going on -<br />Still, I love the coffee - especially in a pinch. But I&#39;d rather support coffeeshops that keep the money in the community, so generally I&#39;ll support the smaller local shops.Glenn Friesenhttp://glennfriesen.comnoreply@blogger.comtag:blogger.com,1999:blog-3473743164086436209.post-49874723385569218312010-03-29T09:40:35.724-07:002010-03-29T09:40:35.724-07:00You are so right on, but I would guess that Starbucks knows this too. My theory is they secretly don&#39;t want you spending all day hanging out because they see themselves more as a fast food place than a traditional coffee shop. (I sometimes call them McStarbucks.)Jeff Toisterhttp://www.toistersolutions.com/blognoreply@blogger.comtag:blogger.com,1999:blog-3473743164086436209.post-44906830419362777062010-03-28T06:43:39.522-07:002010-03-28T06:43:39.522-07:00As you probably, I hate Starbucks. But I&#39;m stuck with it everyday since that&#39;s what my property uses!Banquet Managerhttp://www.blogger.com/profile/00525402754751590701noreply@blogger.com