tag:blogger.com,1999:blog-3473743164086436209.post7408564372056728215..comments2009-12-06T15:37:19.140-08:00Comments on People To People Service: Customer Service Blog, Customer Service Tips: Customer Service Improving?Adminhttp://www.blogger.com/profile/13312421033720261560noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-3473743164086436209.post-84238476991069893742009-11-23T09:56:01.484-08:002009-11-23T09:56:01.484-08:00@Sara & @Shaun: I think the holiday sales wil...@Sara & @Shaun: I think the holiday sales will be an indication of whether or not companies have made any headway in improving service. It'll be interesting to see...I'll be sharing my experiences!Maria Palmahttp://www.blogger.com/profile/13312421033720261560noreply@blogger.comtag:blogger.com,1999:blog-3473743164086436209.post-79528824921621827372009-11-23T08:21:40.008-08:002009-11-23T08:21:40.008-08:00I couldn't agree more!! Though I haven't n...I couldn't agree more!! Though I haven't noticed it quite as much in the last few months as I did earlier this year.Sarahttp://www.blogger.com/profile/02034258437565707319noreply@blogger.comtag:blogger.com,1999:blog-3473743164086436209.post-10163079294957716092009-11-22T07:17:42.965-08:002009-11-22T07:17:42.965-08:00It's interesting. Last year I wrote about how ...It's interesting. Last year I wrote about how shocked I was at the deteriorating standards of customer service in the U.S on my visit to Boston. I couldn't work out whether the shock of the recession (empty shops, fire sales etc) were making people feel sorry for themselves, or whether the preceding period of comfortable growth had got everyone into bad habits. Either way the truth is that when times are tough you need to work harder for your corn, and maybe this shock we're having is giving us all a much needed reality checkshaun sayershttp://blog.capablepeople.co.uk/noreply@blogger.com